Why does my device keep losing Wi-Fi connection? (Wi-Fi Strength Check)

Why does my device keep losing Wi-Fi connection? (Wi-Fi Strength Check)

Overview

Wi-Fi strength, measured in dBm (decibel milliwatts), indicates the power level of the signal received by your device from a Wi-Fi router or access point. dBm is a logarithmic unit used to express power relative to 1 milliwatt (mW). The closer the dBm value is to 0, the stronger the signal.

Strength Reading?

Here's a general guide to interpreting Wi-Fi strength in terms of dBm:

-30 dBm to -50 dBm: Excellent signal strength. Your device is very close to the router, and you should experience fast and reliable connections.

-51 dBm to -60 dBm: Good signal strength. Your device is close to the router, and you should experience good performance.

-61 dBm to -70 dBm: Fair signal strength. Your device is within range of the router, but performance may be affected, especially if there are obstacles or interference.

-71 dBm to -90 dBm: Weak signal strength. Your device is at the edge of the Wi-Fi coverage area, and connections may be slow or unreliable.

-Below -90 dBm: Very weak signal strength. Your device may struggle to maintain a connection, and performance will likely be poor.

 

Where to see the data?

On the product you're connected to wifi on, go to the following menu:

Menu>Other/Device Settings>Internet>Wifi>Wifi Information>RSSI

Conclusion

It's important to note that signal strength can vary due to factors such as distance from the router, obstructions, interference from other devices, and the quality of the router itself. Additionally, different devices may display Wi-Fi strength differently, so while one device might show a certain dBm value, another might show it differently.


If you require further assistance please create a ticket to our support team here


    • Related Articles

    • Setting Up WiFi on Zappi V2 - Via Apple Device

      The current generation of myenergi products have Wi-Fi allowing them to connect to the internet. This article will guide you through connecting via Apple Device Access Point Method Initial Reset (May be required) The WIFI module is switched on by ...

    • Setting Up WiFi on Zappi V2 - Via Android Device

      Overview The current generation of myenergi products have Wi-Fi allowing them to connect to the internet. This article will guide you through connecting via the Android Device Access Point Method Initial Reset (May be required) The WIFI module is ...

    • Setting up WiFi - WPS (Wi-Fi Protected Setup)

      Overview The current generation of myenergi products have Wi-Fi allowing them to connect to the internet. This article will guide you through connecting via WPS (Wi-Fi Protected Setup). Set-Up To complete the WIFI setup for your Myenergi product, ...

    • Check Grid CT / Installation Limit / Grid CT Lost

      Overview The error message Check Grid CT / Installation Limit / Grid CT Lost. This error shows it's often one of the reasons below for the fault. More than one CT is set to "Grid" Only one CT (or set of three CTs in a three-phase system) should be ...

    • How to check the IP address of the server (zappi 2)

      Overview Although the latest versions of zappi, eddi and libbi all come with built-in WiFi and Ethernet, the older models only use a radio link to communicate with each other and the myenergi hub. Where the radio link is weak it is now possible to ...