Setting Up The "vHub" virtual hub / gateway

Setting Up The "vHub" virtual hub / gateway

Setting up the vHub / Master device on installation

When your myenergi device leaves the factory it is configured for installation as a standalone device.  However, if the settings are changed or you run into problems setting it up then please follow these instructions to make sure it is correctly configured for use as a single myenergi device.

There are two likely scenarios here. Either:

  • this is your first myenergi device, or
  • you are adding this device to an existing myenergi home network.

When you boot up your device you will see the below screen asking if this is “1st device installed” or whether you are integrating into an existing system (“Additional device”).

If you select “1st Device Installed” this sets the Master and vHub to ON at start-up.

If you are integrating into a system that already has a ‘Hub’ or 2+ myenergi devices i.e. an eddi and a harvi select “Additional Device” and this will then set the Master and vHub on your new device to OFF.

NOTE: If you have one existing myenergi device and this is not connected to the internet then you may need to select “1st device installed” 

NOTE: If vHub is turned on it will appear in the ‘Devices’ list (as shown below) displaying the same serial number as your myenergi device.

Thank you for reading this help centre page and taking an interest in the myenergi product range. 

If you have any further issues or wish to speak with us directly please see below methods. 


If you require further assistance please create a ticket to our support team here


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